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Login

Access your CTWise dashboard to manage API keys, test endpoints, and monitor usage.

Logging In​

Step 1: Navigate to the Dashboard​

Go to:

https://app.orchestraprime.ai

Step 2: Enter Your Credentials​

  1. Enter your email address (the one used during registration)
  2. Enter your password
  3. Click Sign In

Login Page

Step 3: Select Product​

After logging in, select CTWise from the product selector if prompted.

Password Requirements​

Your password must meet these requirements:

  • Minimum 8 characters
  • At least one uppercase letter (A-Z)
  • At least one lowercase letter (a-z)
  • At least one number (0-9)
  • At least one special character (!@#$%^&*)

Forgot Password​

If you've forgotten your password:

  1. Click Forgot Password? on the login page
  2. Enter your email address
  3. Click Send Reset Code
  4. Check your email for the verification code
  5. Enter the code and your new password
  6. Click Reset Password

Change Password​

To change your password while logged in:

  1. Log in to your dashboard
  2. Click your profile icon in the top right
  3. Select Account Settings
  4. Click Change Password
  5. Enter your current password
  6. Enter and confirm your new password
  7. Click Update Password

Session Management​

Session Duration​

  • Your session remains active for 24 hours
  • Sessions automatically refresh while you're active
  • You'll be logged out after 24 hours of inactivity

Multiple Devices​

You can be logged in from multiple devices simultaneously. Each device maintains its own session.

Sign Out​

To sign out:

  1. Click your profile icon in the top right
  2. Click Sign Out

Troubleshooting​

Invalid Credentials​

If you see "Invalid email or password":

  1. Verify your email address is correct
  2. Check that Caps Lock is not enabled
  3. Try resetting your password

Account Locked​

After 5 failed login attempts, your account may be temporarily locked. Wait 15 minutes before trying again, or reset your password.

Email Not Found​

If you see "Email not found":

  1. Verify you're using the email from registration
  2. Check if you registered with a different email
  3. If you haven't registered, complete registration first

Security Best Practices​

  1. Use a strong, unique password - Don't reuse passwords from other sites
  2. Don't share your credentials - Each user should have their own account
  3. Log out on shared devices - Always sign out when using shared computers
  4. Keep your email secure - Your email is used for password resets

Next Steps​